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Privacy Policy

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Last updated 2016-04-18


Paradox Interactive AB, its affiliates and subsidiaries (referred to herein as “Paradox”, “we”

or “us”) respect your privacy rights. We are providing you with this Privacy Policy in order to

inform you of our policies with respect to the information we collect from you.

This Privacy Policy applies to websites operated by Paradox, including but not limited to, and (the “Sites”). Further, this Privacy Policy applies to the use

of our services, such as the Paradox Store, Paradox Forums and Paradox Accounts (the

“Services”) and the use of our games or other products or applications (the “Games”). By

accessing/using the Sites, Services or Games, you consent to Paradox ́s collection, processing,

storage and sharing of your Personal Information in accordance with this Privacy Policy

This Privacy Policy does not apply to the websites of other companies or organizations to

which we, or a third party, may provide links to from our Sites or Services.

We may amend this policy from time to time. If we make any changes to the way we use your

Personal Information we will notify you by posting a prominent notice on our Sites.

Please review this Privacy Policy periodically.


Table of content

Personal information

Collection of Personal Information

Use of Personal Information

Control and change of Personal Information

Storage of Personal Information


Children ́s Privacy

Cookies and similar technology

Contact Us


Personal information

“Personal Information” is any information relating to an identified or identifiable natural

person, such as by way of example only, your name, email address, billing address and credit

card number.


Collection of Personal Information

By using our Sites, Games or Services, you agree and acknowledge that Paradox collects and

processes Personal Information from you when i) purchasing goods and services from our

stores; ii) registering for a Game or a Paradox account; iii) play our Games or use our Services,

in particular when participating in games online; iv) entering a competition or similar event;

v) signing up for play- and beta tests or send us a game pitch; vi) registering a complaint or

withdrawal request; vii) registering to receive newsletters or other commercial messages

from us; viii) in relation to customer service or technical support; ix) when visiting age-gated

areas of our Sites; or x) any other exchange with Paradox that you initiate in relation to the

use of our Sites, Services or Games.

When registering a Paradox Account through our Services, you will be required to enter

your email address and your date of birth. You also have the option to enter your name,

address and country of residence.

Purchasing a Game or Service requires you to submit additional Personal Information, such

as a valid credit card number or Paypal account information as well as shipping address.

When you run a Game, Paradox may collect your SteamID, PSN ID, Paradox Account ID

and/or any other such ID you use in relation to the Game. When you play our Games,

Paradox collects information about your progress and activities in the Games.


Use of Personal Information

We, our subsidiaries, affiliates or contractors upon instruction, may use Personal Information

for the purpose, amongst other things, i) to respond to inquiries or comments from you, ii) to

verify the identity of users, iii) to maintain or administer your Paradox Account, including

contacting you in order to update your Paradox Account details, iv) to maintain the security

and integrity of the Site or Services and its data, v) to provide support to users, vi) to process

transactions and to communicate with users regarding transactions made via the Service, Site

or Game, vii) to administer and perform play- and beta tests which you have signed up for,

viii) to improve and personalize the Sites, Services or Games, ix) to provide users with Game

or Service updates, x) to create reports, analyses or similar services for use by Paradox for the

purposes of research and/or business intelligence, for example to track potential problems,

behaviour and/or trends with our Site, Services and Games, xi) to enforce our terms and

conditions, such as our End User License Agreement, Terms of Use, and Rules of Conduct, and

xii) such other use as otherwise required according to law.

If you choose to, your Personal Information may be used to send you newsletters,

promotional notices or other offers of Services and Games which may be of interest to you.

Paradox only shares your Personal Information with third parties

i) with your consent (including as may be set out in this Privacy Policy); ii) when required to

do so in order to process or fulfil a request made by you, such as a purchase or providing you

the Site. We may therefore allow third parties access and use Personal Information, but only

as necessary in order to perform services under contract with us, such as distributing

newsletters, processing orders or payments, ship Games to you or other fulfilment services,

or iii) when your Personal Information has been anonymized and aggregated.

We will not use Personal Information for any purpose that is inconsistent with the purpose

for which the data was originally collected.

Paradox may release Personal Information when required to do so by court order or

otherwise according to law.

Your Personal Information may be transferred to the successor or assignee of Paradox in the

event of a merger, reorganization, acquisition, bankruptcy, or other similar event.


Control and change of Personal Information

You may unsubscribe to newsletters by following the instructions in the newsletter you

receive. Our newsletters contains mechanisms which allow you to opt-out from receiving

further newsletters from us.

If you wish to review, change or correct your Personal Information, or would like your

Personal Information removed from our records or otherwise deactivated, please contact us

at or and write “Privacy Policy”

in the subject line.

If you have created a Paradox Account, you can access and change some or all Personal

Information you have shared with us by logging in to your Paradox account at

Some of our Sites, Services and Games provide chats, forums or other means of messaging

between users. We encourage you to be careful when sharing Personal Information with

other users who may be unknown to you. Paradox is not responsible for such Personal

Information which you make available to third parties.

Paradox will NEVER ask for your password to be sent separately or in clear text. Anyone doing

so is probably trying to steal your stuff.

When you chose a forum name or other nickname for our Services or Games, we ask that you

do not use your own or another person ́s real name, or a name protected by copyright or



Storage of Personal Information

Paradox will store your Personal Information for as long as is necessary to fulfil the purposes

for which it was collected. We may continue to store your Personal Information after we

have ceased providing the Site, Service or Game to you if such storage of your Personal

Information is necessary to comply with legal obligations, or regulatory requirements,

resolve disputes, prevent fraud or abuse, or to enforce agreement we may have with you,

including this Privacy Policy and or Terms of Use, but no longer than five years from

collection Your Personal Information may be transferred and stored outside of the

European Union, or the European Economic Area, in a country which does not

provide adequate level of protection for Personal Information in the meaning of

Directive 95/46 of October 24th 1995.



Paradox maintains physical, electronic, and procedural safeguards to help guard Personally

Identifiable Information. If transactions are offered on the Site, transaction information is

transmitted to and from the Site in encrypted form using industry-standard Secure Sockets

Layer (SSL) connections to help protect such information from interception. Paradox restricts

authorized access to your Personal Information to those persons who have a legitimate

purpose to access it. Paradox also has security measures in place to protect the loss, misuse,

and alteration of the information under our control (e.g., verification of Site user’s identity

through username and password). Please be aware, however, that any e-mail or other

transmission you send through the Internet cannot be completely protected against

unauthorized interception, and it is your sole responsibility to protect the secrecy of your

password. Paradox or our employees will NEVER ask for your password to be sent separately

or in clear text.


Children ́s Privacy

Paradox does not knowingly collect information from children under 13 years of age. Paradox

strongly recommends parents or guardians to instruct their children to not disclose any

Personal Information when online. Parents or guardians who are concerned about the

transfer of Personal Information may contact us at or


Cookies and similar technology

Paradox uses cookies and pixel tags to collect information about visitors of the Site. Pixel tags

are invisible tags placed on certain pages of our Site but, unlike cookies, not on your

computer. A Pixel tag triggers a cookie when you visit a Site. A cookie is a small piece of data

sent from the Site to your web browser, and may be stored on your computer ́s hard drive.

Cookies allow us to recognize your computer while you are on the Site and help customize

your online experience and make it more convenient for you. Cookies are also useful in

allowing more efficient log-in for users, tracking transaction histories and preserving

information between sessions. The information collected from cookies may also be used to

improve the functionality of the Site and to measure traffic patterns.

Example of improved experience: If you visit our forum, you will not be asked for your

password every time you visit, but rather every now and then, or when you clear your cookies


There are two main kinds of cookies: session cookies and persistent cookies. Session cookies

are deleted from your computer when you close your browser, whereas persistent cookies

remain stored on your computer until deleted, or until they reach their expiry date. You are

entitled to choose whether or not you would like to use cookies. If you do not consent to the

use of cookies, please be sure to block or disable them using your browser settings as

described below or the opt-out link provided to you on your first visit to the Site.

Paradox uses the following cookies on the Site, for the following purposes:

a) Strictly Necessary Cookies: These cookies are necessary for the Site to function. They are

usually set in response to actions made by you which amount to a request for services, such

as logging in or filling in forms. You can set your browser to block or alert you about these

cookies, but some parts of the Site might then not work. These cookies do not store any

personally identifiable information;

b) Performance Cookies: These cookies allow us to count visits and traffic sources in order to

measure and improve the performance of the Site. These cookies help us to know which pages

are the most and least popular and how visitors move around the Site. All information these

cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we

will not know when you have visited our Site, and will not be able to monitor its performance;

c) Functionality Cookies: These cookies enable the Site to provide enhanced functionality and

personalization. They may be set by us or by third party providers whose services have been

added to the Site. If you do not allow these cookies, some or all of these services may not

function properly;

d)T argeting Cookies: Advertisers and/or other content providers that may appear on our Site

may also use cookies that are not sent by us. Such advertisements or content may use cookies

to help track and target the interests of users of the Site in order to present customized and

personalized advertisements or other messages that the user might find interesting. These

cookies do not store any personally identifiable information, but are based on uniquely

identifying your browser and Internet device. Such cookies may even impact your experience

of other websites you may visit subsequently. If you do not allow these cookies, you will

experience less targeted advertising. Paradox is not responsible for any such cookies.

Please note that most web browser applications (such as Microsoft Internet Explorer, Mozilla

Firefox and Google Chrome) have features that can notify you when you receive a cookie or

prevent cookies from being sent. In Internet Explorer, you can refuse all cookies by clicking

“Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding

selector. In Firefox, you can adjust your cookies by clicking “Tools”, “Options” and “Privacy”.

In Google Chrome, you can also adjust your cookies by clicking on “Settings”, “Show advanced

settings”, “Content settings” and on the “Privacy” section.

If you disable cookies, however, you may not be able to use certain personalized functions of

the Site.


Contact Us

If you have any questions regarding this Privacy Policy please contact us at or We value your opinion and

welcome all comments regarding this Privacy Policy or any other aspect of our services.


Paradox Interactive AB

Västgötagatan 5

118 27 Stockholm