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Privacy Policy

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Last updated 2016-11-01

 

Paradox Interactive AB, its affiliates and subsidiaries (referred to herein as “Paradox”, “we” or “us”) respect your privacy rights.  We are providing you with this Privacy Policy in order to inform you of our policies with respect to the information we collect and/or receive from you.

This Privacy Policy applies to websites operated by Paradox, including but not limited to http://paradoxplaza.com, http://paradoxinteractive.com and https://forum.paradoxplaza.com (the “Sites”). Further, this Privacy Policy applies to the use of our services, such as the Paradox Store, Paradox Forums and Paradox Accounts (the “Services”) and the use of our games or other products or applications (the “Games”). By accessing/using the Sites, Services or Games, you consent to Paradox´s collection, processing, storage and sharing of your Personal Information in accordance with this Privacy Policy.

This Privacy Policy does not apply to the websites of other companies or organizations to which we, or a third party, may provide links to from our Sites or Services.

We may amend this policy from time to time. If we make any changes to the way we use your Personal Information we will notify you by posting a prominent notice on our Sites. Please review this Privacy Policy periodically.

 

Table of content

1.      Personal information

Collection of Personal Information

Use of Personal Information

Control and change of Personal Information

Storage of Personal Information

2.      Security

3.      Children’s Privacy

4.      Cookies and similar technology

5.      Contact Us

 

 

1.    Personal information

 “Personal Information” is any information relating to an identified or identifiable natural person, such as by way of example only, your name, email address, billing address and credit card number.

 

Collection of Personal Information

 By using our Sites, Games or Services, you agree and acknowledge that Paradox collects and processes Personal Information from you when i) purchasing goods and services from our stores; ii) registering for a Game or a Paradox account; iii) play our Games or use our Services, in particular when participating in games online; iv) entering a competition or similar event; v) signing up for play- and beta tests or send us a game pitch; vi) registering a complaint or withdrawal request; vii) registering to receive newsletters or other commercial messages from us; viii) in relation to customer service or technical support; ix) when visiting age-gated areas of our Sites; or x) any other exchange with Paradox that you initiate in relation to the use of our Sites, Services or Games.

When registering a Paradox Account through our Services, you will be required to enter your email address, country of residence, and your date of birth. You also have the option to enter your name and address.

 Purchasing a Game or Service requires you to submit additional Personal Information, such as a valid credit card number or Paypal account information and shipping address.

 When you run a Game, Paradox may collect your SteamID, PSN ID, Paradox Account ID and/or any other such ID you use in relation to the Game. When you play our Games, Paradox collects information about your progress and activities in the Games.

We may also receive Personal Information about you, such as your name, email address, and shipping and billing address, if you have purchased a Game through one of our partners.

For Games that uses the Unity Engine, such as Cities: Skylines, Unity (https://unity3d.com/) is our service provider. Unity collects certain data in relation to the Game, as specified in Unity’s privacy policy (available at https://unity3d.com/legal/privacy-policy).

 

Use of Personal Information

 We, our subsidiaries, affiliates, and contractors upon instruction, may use Personal Information for the purpose i) to respond to inquiries or comments from you, ii) to verify the identity of users, iii) to maintain or administer your Paradox Account, including contacting you in order to update your Paradox Account details, iv) to maintain the security and integrity of the Site or Services and its data, v) to provide support to users, vi) to process transactions and to communicate with users regarding transactions made via the Service, Site or Game, vii) to administer and perform play- and beta tests which you have signed up for, viii) to improve and personalize the Sites, Services or Games, including via targeted advertising, ix) to provide users with Game or Service updates, x) to create reports, analyses or similar services for use by Paradox for the purposes of research and/or business intelligence, for example to track potential problems, behaviour and/or trends with our Site, Services and Games, xi) to enforce our terms and conditions, such as our End User License Agreement, Terms of Use, and Rules of Conduct, and xii) such other use as otherwise required according to law.

 If you choose to, your Personal Information may be used to send you newsletters, promotional notices or other offers of Services and Games which may be of interest to you.

 

Paradox only shares your Personal Information with third parties

i) with your consent (including as may be set out in this Privacy Policy); ii) when required to do so in order to process or fulfil a request made by you, such as a purchase or support ticket, and we may therefore allow third parties to access and use Personal Information, but only as necessary in order to perform services under contract with us, such as distributing newsletters, processing orders or payments, ship Games to you, or other fulfilment services, iii) when working with marketing partners or social media sites to match your Personal Information with information you have provided to such third party, in order to bring you more relevant advertising content, or iv) when your Personal Information has been anonymized and aggregated.

We will not use Personal Information for any purpose that is inconsistent with the purpose for which the data was originally collected.

Paradox may release Personal Information when required to do so by court order or otherwise according to law.

Your Personal Information may be transferred to the successor or assignee of Paradox in the event of a merger, reorganization, acquisition, bankruptcy, or other similar event.

 

Control and change of Personal Information

 You may unsubscribe to newsletters by following the instructions in the newsletter you receive. Our newsletters contains mechanisms which allow you to opt-out from receiving further newsletters from us.

If you wish to review, change or correct your Personal Information, or would like your Personal Information removed from our records or otherwise deactivated, please contact us at www.paradoxplaza.com/support or support@paradoxplaza.com and write “Privacy Policy” in the subject line. Paradox may decline requests that are unreasonably repetitive or require disproportionate technical effort to resolve.

If you have created a Paradox Account, you can access and change some or all Personal Information you have shared with us by logging in to your Paradox account at https://accounts.paradoxplaza.com

Some of our Sites, Services and Games provide chats, forums or other means of messaging between users. We encourage you to be careful when sharing Personal Information with other users who may be unknown to you. Paradox is not responsible for such Personal Information which you make available to third parties.

Paradox will NEVER ask for your password to be sent separately or in clear text.  Anyone doing so is probably trying to steal your stuff.

When you chose a forum name or other nickname for our Services or Games, we ask that you do not use your own or another person´s real name, or a name protected by copyright or trademark.

 

Storage of Personal Information

 Paradox will only store your Personal Information for as long as is necessary to fulfil the purposes for which it was collected. We may continue to store your Personal Information after we have ceased providing the Site, Service or Game to you if such storage of your Personal Information is necessary to comply with legal obligations, or regulatory requirements, resolve disputes, prevent fraud or abuse, or to enforce agreement we may have with you, including this Privacy Policy and or Terms of Use, but no longer than five years from collection

Your Personal Information may be transferred and stored outside of the European Union, or the European Economic Area, in a country which does not provide adequate level of protection for Personal Information in the meaning of Directive 95/46 of October 24th 1995.

 

2.    Security                                                                          

Paradox maintains physical, electronic, and procedural safeguards to help guard Personal Information. If transactions are offered on the Site, transaction information is transmitted to and from the Site in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception. Paradox restricts authorized access to your Personal Information to those persons who have a legitimate purpose to access it. Paradox also has security measures in place to protect the loss, misuse, and alteration of the information under our control (e.g., verification of Site user’s identity through username and password). Please be aware, however, that any e-mail or other transmission you send through the Internet cannot be completely protected against unauthorized interception, and it is your sole responsibility to protect the secrecy of your password. Paradox or our employees will NEVER ask for your password to be sent separately or in clear text.

 

3.    Children’s Privacy

Paradox does not knowingly collect information from children under 13 years of age. Paradox strongly recommends parents or guardians to instruct their children to not disclose any Personal Information when online. Parents or guardians who are concerned about the transfer of Personal Information may contact us at www.paradoxplaza.com/support or support@paradoxplaza.com.

 

4.    Cookies and similar technology

Paradox uses cookies and pixel tags to collect information about visitors of the Site. Pixel tags are invisible tags placed on certain pages of our Site but, unlike cookies, not on your computer. A pixel tag triggers a cookie when you visit a Site. A cookie is a small piece of data sent from the Site to your web browser, and may be stored on your computer´s hard drive. Cookies allow us to recognize your computer while you are on the Site and help customize your online experience and make it more convenient for you. Cookies are also useful in allowing more efficient log-in for users, tracking transaction histories and preserving information between sessions. The information collected from cookies may also be used to improve the functionality of the Site and to measure traffic patterns.

Example of improved experience: If you visit our forum, you will not be asked for your password every time you visit, but rather every now and then, or when you clear your cookies manually.

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.  You are entitled to choose whether or not you would like to use cookies. If you do not consent to the use of cookies, please be sure to block or disable them using your browser settings as described below or the opt-out link provided to you on your first visit to the Site.

Paradox uses the following cookies on the Site, for the following purposes:

a) Strictly Necessary Cookies: These cookies are necessary for the Site to function. They are usually set in response to actions made by you which amount to a request for services, such as logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Site might then not work. These cookies do not store any Personal I Information;

b) Performance Cookies: These cookies allow us to count visits and traffic sources in order to measure and improve the performance of the Site. These cookies help us to know which pages are the most and least popular and how visitors move around the Site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our Site, and will not be able to monitor its performance;

c) Functionality Cookies: These cookies enable the Site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services have been added to the Site. If you do not allow these cookies, some or all of these services may not function properly;

d) Targeting Cookies: Advertisers and/or other content providers that may appear on our Site may also use cookies that are not sent by us. Such advertisements or content may use cookies to help track and target the interests of users of the Site in order to present customized and personalized advertisements or other messages that the user might find interesting. These cookies do not store any Personal Information, but are based on uniquely identifying your browser and Internet device. Such cookies may even impact your experience of other websites you may visit subsequently. If you do not allow these cookies, you will experience less targeted advertising. Paradox is not responsible for any such cookies.

Please note that most web browser applications (such as Microsoft Internet Explorer, Mozilla Firefox and Google Chrome) have features that can notify you when you receive a cookie or prevent cookies from being sent. In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. In Firefox, you can adjust your cookies by clicking “Tools”, “Options” and “Privacy”. In Google Chrome, you can also adjust your cookies by clicking on “Settings”, “Show advanced settings”, “Content settings” and on the “Privacy” section.

If you disable cookies, however, you may not be able to use certain personalized functions of the Site.

  

5.    Contact Us

If you have any questions regarding this Privacy Policy please contact us at www.paradoxplaza.com/support or support@paradoxplaza.com. We value your opinion and welcome all comments regarding this Privacy Policy or any other aspect of our services.

 

Paradox Interactive AB

Västgötagatan 5

118 27 Stockholm

Sweden